Your Questions, Answered

Common Questions for KEOTINCE

Find quick answers about sizing, shipping, and returns to ensure a smooth shopping experience.

Quick Guide

Everything You Need to Know

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What's my shoe size?

How long does shipping take?

What is your return policy?

We provide a detailed sizing chart on each product page. Our shoes fit true to size, but we recommend measuring your foot and comparing it to our guide for the best fit. Consider your usual width for optimal comfort.

Orders are processed within 1-3 business days. Estimated delivery time is 7-15 business days worldwide. You'll receive a tracking number once your order ships.

We offer a 30-day return policy from the date of delivery. Please contact our support team at info@keotince.com before initiating a return. Refunds are processed within 5-10 business days after receiving the returned item.

Need More Help?

Our customer support team is ready to assist you with any further inquiries.